Gilmore & Roberts (“we”) promise to protect and respect any personal data you share with us.
We are certified which means we have the robust processes in place to keep your data 100% safe and secure.
This privacy statement tells you about the type of data we collect and how we use it.
We operate an ‘opt in only’ communication policy for marketing materials. This means we only send out marketing materials to people that have explicitly stated they would like some either by email or post.
You can email email@example.com to ask about the data we hold on you, make changes or ask us to stop using it.
How we collect data from you
When you give it to us DIRECTLY
You may have signed up to our mailing list on our website or at a show, to receive updates on our tours and releases via email. You can opt out at any time by clicking the link in the footer of our mailouts, or by emailing us at firstname.lastname@example.org and stating that you wish to be removed from our mailing list.
You may have purchased a CD or other merchandise item from our website shop, and you will have filled in your details in order for the item to be delivered. This information is not used for any other purpose.
You may have contacted us through our website contact form, in order to initiate a conversation about a booking or ask us a question, and you will have filled in your email address in order for us to reply to you. This information is not used for any other purpose.
When we collect it as you use our WEBSITE
In addition, the type of device you’re using to access our website and the operating system you’re using may come directly from your device if it is set up to do so.
You have the right to choose whether you want to accept these cookies. By default, your browser will accept cookies – this can be changed by amending the controls on your browser to reflect your cookie preferences. Please note, disabling cookies may prevent you from using the full range of services available on this website.
The personal data we collect
The type and quantity of information we collect and how we use it depends on why you are providing it.
If you make a purchase through our website shop, we will usually collect:
We will only use your data to:
If you sign up to our mailing list, we will usually collect:
We will only use your data to:
With your consent, we will send you emails to update you on our tours and releases.
If you wish to opt out of our communications you can contact us at email@example.com.
We do not sell or share personal details to third parties for any reason.
How we keep your data safe and who has access
Data security is of great importance to Gilmore & Roberts and to protect your data we have suitable procedures in place to safeguard and secure data collected online.
There are appropriate technical controls in place to protect your personal details.
YOUR RIGHT TO KNOW WHAT WE KNOW ABOUT YOU, MAKE CHANGES OR ASK US TO STOP USING YOUR DATA
You have a right to ask us to stop processing your personal data by contacting us at firstname.lastname@example.org.
You have a right to ask for a copy of the information we hold about you. If there are any discrepancies in the information we provide, please let us know and we will correct them.
If you want to access your information, send a description of the information you want to see and proof of your identity to email@example.com.
If you have any questions please send these to firstname.lastname@example.org
Changes to this policy
If you have any questions, comments or suggestions, please let us know by emailing email@example.com